Policy Document
Shipping Policy
Fast, reliable, and transparent delivery for all our B2B partners. Designed for efficiency in bulk wholesale and set-based orders.
Order Processing
1–3 Business Days
Dispatch
2–4 Business Days
Delivery
3–7 Business Days
Issue Reporting
Within 48 Hours
1
Order Processing
- All orders are processed after order confirmation.
- Orders are typically processed within 1–3 business days, subject to availability and verification.
2
Dispatch Timeline
- Orders are dispatched after order processing and quality checks.
- Dispatch is usually completed within 2–4 business days from order confirmation.
3
Delivery Timeline
- Estimated delivery time: 3–7 business days after dispatch.
- Delivery timelines may vary based on location, courier operations, and external factors.
4
Shipping Charges
- Shipping charges are calculated at checkout.
- Any additional applicable charges will be communicated in advance.
5
Set-Based Shipping
- All orders are shipped in complete sets per design.
- Partial shipments may be done only in exceptional cases.
6
Order Tracking
Tracking details will be shared after dispatch through your preferred channel:
7
Delivery Responsibility
- Buyers must provide accurate shipping details at the time of purchase.
- Ensure availability to receive the shipment on the expected delivery date.
- Re-shipping charges may apply for failed delivery attempts.
Tip: Double-check your delivery address and pin code before confirming your order to avoid failed delivery and avoidable re-shipping costs.
8
Damaged or Missing Items
- Issues must be reported within 48 hours of delivery.
- Photo / video proof is mandatory for all damage or missing-item claims.
- Late claims may not be accepted.
Important: Please inspect your parcel upon arrival and record an unboxing video where possible. Claims without supporting evidence cannot be processed.
9
Delays Beyond Control
- Uniqpur is not liable for delays due to natural disasters.
- Transport disruptions or strikes.
- Government restrictions or regulatory actions.
- Courier-side operational delays or failures.
Important Note
A Note for Our B2B Partners
As a B2B wholesale platform, Uniqpur operates on bulk logistics and set-based dispatch systems. We request all partners to plan their purchases accordingly and review order details carefully before confirmation. Our team is always available to assist with any pre-order or shipping-related queries.
Effective: March 2026 • Questions? Contact our team →
